Monday, August 22, 2011

The Blue Cross Shuffle

As an employee of a government agency, I was asked by my union to go out and get bloodwork done via my physician. Evidently, the members families take care of themselves, but not the actual members. OK, I can get that. And I did, get that...got blood work done, and upon completion, you are to go to the Blue Cross website and enter the numbers...where begins my problem.

When I pulled up the website, there is no clear spot or topic that says enter numbers here. I called my union: the health and welfare technician had 'no idea' as to where the numbers get entered at. She transfers me to someone who would know.Great, I think, until the voicemail clicks over to the plan administrator.**sigh**

By the time this gets resolved, want to bet some of those numbers, mainly blood pressure, go up considerably?

1 comment:

JT said...

I feel your pain, Marian.